Responsible Gaming at 93jili
At 93jili, we believe gaming should always be fun — never a source of stress or financial hardship. We're committed to giving every Filipino player the tools, information, and support they need to stay in control.
Self-Exclusion Tools
Take a break anytime. 93jili lets you set temporary or permanent self-exclusion periods directly from your account settings — no questions asked.
Deposit Limits
Set daily, weekly, or monthly deposit caps to keep your spending within a budget you're comfortable with. Limits take effect immediately.
Session Time Reminders
Lose track of time? Enable session alerts and 93jili will remind you how long you've been playing so you can decide when to step away.
Activity History
Review your full gaming and transaction history anytime. Transparency helps you make informed decisions about your play habits.
24/7 Support
Our support team is available around the clock via live chat. If you're struggling, reach out — we're here to help, not judge.
Age Verification
93jili strictly enforces the 21+ age requirement. All accounts undergo identity verification to prevent underage access to our platform.
Our Commitment to Responsible Gaming
Gaming at 93jili is meant to be an enjoyable pastime — a way to unwind after a long day in Manila traffic, catch some excitement during the PBA playoffs, or simply have fun with friends online. But we also know that for some players, what starts as entertainment can sometimes become something harder to manage.
That's why responsible gaming isn't just a checkbox for us at 93jili — it's a core part of how we operate. We've built practical tools directly into the platform so that every Filipino player has real control over their gaming experience, right from their account dashboard. Whether you're a casual player in Cebu or a regular from Quezon City, these tools are available to you at no cost and with no judgment.
We also work in alignment with PAGCOR's (Philippine Amusement and Gaming Corporation) responsible gaming framework, which sets the standard for safe and regulated online gaming in the Philippines. We encourage all players to familiarize themselves with PAGCOR's guidelines on responsible gaming.
Important Reminder: Gaming should never be used as a way to earn income, solve financial problems, or recover money you've already lost. If you find yourself gaming for these reasons, please use our self-exclusion tools or contact our support team immediately.
21+ Age Restriction Policy
Under Philippine law and PAGCOR regulations, online casino gaming is strictly restricted to individuals who are at least twenty-one (21) years of age. This is not just a legal requirement — it's a commitment we take seriously at 93jili.
Every new account on 93jili goes through a mandatory identity verification process. You will be required to submit a valid government-issued ID (such as a Philippine passport, driver's license, UMID, or SSS ID) before you can make deposits or withdraw winnings. Accounts that cannot be verified as belonging to a person aged 21 or older will be suspended immediately.
Why This Matters
Young people are particularly vulnerable to the potential harms of gambling. Their brains are still developing, and they may be more susceptible to forming unhealthy habits. By strictly enforcing the 21+ rule, 93jili helps protect younger Filipinos from exposure to gambling before they are mature enough to make fully informed decisions.
If you suspect that a minor is using the 93jili platform — whether using your account or their own — please report it immediately to our support team at [email protected]. We will investigate and act swiftly.
Zero Tolerance: Any account found to belong to a person under 21 years of age will be permanently closed and all funds will be handled in accordance with applicable regulations. Sharing your account credentials with minors is a violation of our Terms and Conditions.
Player Protection Tools
93jili gives you direct access to a suite of responsible gaming tools from your account settings. Here's what's available and how each one works:
Deposit Limits
Set a maximum amount you can deposit over a daily, weekly, or monthly period. Once you hit your limit, no further deposits will be accepted until the period resets. You can lower your limit at any time — increases take 24 hours to take effect to give you time to reconsider.
Loss Limits
Define the maximum amount you're willing to lose in a given period. When you reach your loss limit, your account will be temporarily restricted from further gaming activity until the period ends.
Session Time Limits
Set a maximum session duration. When your time is up, you'll receive a notification and be given the option to continue or log out. You can also enable automatic logout when your session limit is reached.
Reality Checks
Enable periodic pop-up reminders that show you how long you've been playing and how much you've wagered during the current session. These gentle nudges help you stay aware of your activity.
Cooling-Off Period
Need a short break? Set a cooling-off period of 24 hours, 7 days, or 30 days. During this time, you won't be able to log in or place bets. This is a great option if you feel you need a temporary pause.
Self-Exclusion
For a more serious break, self-exclusion allows you to close your account for a minimum of 6 months or permanently. During self-exclusion, you will not receive any marketing communications from 93jili. This option is available 24/7 from your account settings or by contacting our support team .
How to Access These Tools: Log in to your 93jili account, go to Account Settings, and select the "Responsible Gaming" tab. All tools are available instantly and free of charge.
Recognizing Problem Gambling
Problem gambling can affect anyone — regardless of age, income, or background. It often develops gradually, and many players don't realize there's an issue until it has already caused significant harm. At 93jili, we want to help you recognize the warning signs early.
Ask yourself the following questions honestly. If you answer "yes" to three or more, we strongly encourage you to use our self-exclusion tools or seek professional support:
Self-Assessment Checklist
Do you spend more money on gaming than you originally planned or can afford?
Do you find yourself chasing losses — betting more to try to win back money you've lost?
Have you borrowed money, sold belongings, or neglected bills to fund your gaming?
Do you feel restless, irritable, or anxious when you try to cut back or stop gaming?
Has gaming caused problems in your relationships, work, or studies?
Do you hide your gaming activity from family members or close friends?
Do you think about gaming constantly — even when you're doing other things?
Have you tried to stop or cut back on gaming but found it difficult to do so?
You Are Not Alone: Problem gambling is a recognized condition, and help is available. Reaching out is a sign of strength, not weakness. Our support team at 93jili is trained to assist you in accessing the right resources.
Tips for Healthy Gaming Habits
Most players at 93jili enjoy gaming as a fun, recreational activity without any issues. Here are some practical tips to help keep it that way:
- Set a budget before you play — decide how much you're comfortable spending and stick to it. Think of it like a budget for a night out in BGC or a movie in Makati.
- Treat losses as the cost of entertainment — never expect to profit from gaming. The house always has an edge, and that's okay when you're playing for fun.
- Take regular breaks — step away from the screen every hour. Grab a snack, stretch, or chat with someone.
- Never play under the influence — alcohol and other substances impair judgment and can lead to poor decisions at the table.
- Balance gaming with other activities — maintain hobbies, social connections, and physical activity outside of gaming.
- Don't play to escape problems — if you're stressed about work, finances, or relationships, gaming is not the solution. Talk to someone you trust instead.
- Use the tools available to you — deposit limits, session reminders, and cooling-off periods exist for a reason. Use them proactively, not just in a crisis.
Support Resources in the Philippines
If you or someone you know is struggling with problem gambling, professional help is available in the Philippines. 93jili encourages all players to reach out to qualified support services:
PAGCOR Responsible Gaming
The Philippine Amusement and Gaming Corporation provides responsible gaming resources and guidelines for Filipino players. Visit the PAGCOR website for more information on their player protection programs.
NCMH Crisis Hotline
The National Center for Mental Health (NCMH) operates a 24/7 crisis hotline. Contact them at 1553 for mental health support, including issues related to compulsive gambling behavior.
Gamblers Anonymous Philippines
A fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem and help others recover from a gambling problem.
93jili Support Team
Our trained support agents are available 24/7 via live chat. They can help you activate responsible gaming tools, process self-exclusion requests, or point you to the right external resources.
Protecting Vulnerable Players
93jili takes extra care to identify and support players who may be at risk. Our team monitors for behavioral patterns that may indicate problem gambling — such as sudden increases in deposit frequency, extended session durations, or repeated attempts to reverse withdrawal requests. When these patterns are detected, our responsible gaming team may reach out proactively to check in.
We also maintain strict controls to prevent minors from accessing the platform. Our age verification process is mandatory for all accounts, and we use third-party identity verification services to ensure compliance. Parents and guardians are encouraged to use parental control software to prevent underage access to online gaming sites.
If you are a family member or friend concerned about someone's gaming behavior, please contact us at [email protected]. We will handle your inquiry with complete confidentiality and sensitivity.
Play Responsibly with 93jili
Gaming is more fun when you're in control. Log in to your 93jili account today to set your limits, review your activity, or simply enjoy the games — knowing that we've got your back every step of the way.
21+ only. Gaming should be fun. If it stops being fun, stop playing.